At Jamie Focus, we are committed to delivering your photography equipment quickly, safely, and reliably. This Shipping Policy outlines how and when your orders will be processed and delivered.
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Order Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed the next business day.
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Delivery Timeframe
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Standard delivery time is 3–7 business days, depending on your location.
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Remote or rural areas may require additional delivery time.
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We will notify you if there are any unexpected delays.
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Delivery Method
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All orders are shipped via trusted courier partners.
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We offer only Cash on Delivery (COD). Full payment must be made in cash to the delivery agent at the time of delivery.
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Order Tracking
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Once your order is dispatched, you will receive a confirmation message with delivery details.
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You may contact us at [email protected] if you need help tracking your order.
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Delivery Issues
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If your package is delayed, damaged, or lost in transit, please contact us within 48 hours of the expected delivery date.
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We will work with the courier to resolve the issue as quickly as possible.
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Contact Us
For questions or concerns related to shipping, please contact us at:
📧 [email protected]